The MAMA Letter Necklace

Warranty

We stand behind our craftsmanship. If your jewelry has a manufacturing defect within 5 years of purchase, we'll make it right — by repairing it, replacing it, or issuing store credit, at our discretion. Read More

Care

Store in a cool, dry place and avoid contact with harsh chemicals. Read More

Shipping

In stock items ship same or next business day. Personalized items are hand designed, crafted then shipped in 6-10 days. Read More

Gift‑Ready Premium Packaging

All orders are shipped in complimentary, gift‑ready packaging—with no pricing info or printed receipts. A digital receipt will be emailed directly to the purchaser. Throughout the year we are transitioning from boxes to more eco-friendly and reusable fabric pouches. Your order may arrive in either packaging style.

Returns

Shop with confidence at Mint & Lily with our 30-day return policy for all non-personalized items. While personalized pieces are crafted just for you and are non-returnable, your satisfaction is our priority. If you're not completely happy, contact us at support@mintandlily.com, and we will make it right. Read More